Responsible Gaming

On Crickex In Responsible Play — Keep the Fun, Keep the Control

Betting is entertainment — not a source of income. Crickex In wants every member to play within safe limits, spend quality time with their family, and maintain peace of mind. This page outlines our responsible gaming commitments and all the tools available to you, explained in plain language.

Start Safe Log In

Crickex In's Commitment

We Are Committed to Protecting Every Member

Limit-Setting Always Available

Self-Exclusion Available at Any Time

18+ Verification Is Strictly Enforced

24/7 Support Available in Bengali

Problem Gambler Support Referral

Definition

What Does Responsible Gaming Actually Mean?

Responsible gaming isn't just about betting less. It means you're playing by choice, for fun, within a set budget — and it's not affecting the rest of your life.

Crickex In believes betting is a legitimate form of entertainment — much like going to the cinema or dining out. The only difference is that there's a chance to win. But when betting starts causing stress instead of enjoyment, it's no longer entertainment.

The core principle of Crickex In's responsible gaming policy is this: you are in control of your play — not the platform. That's why we provide a full set of tools that let you set your own limits.

          Remember: Betting is never a solution to financial problems. Chasing losses with bigger bets is a dangerous trap — the money rarely comes back that way.
        

Five Simple Rules for Safe Betting

Set Your Budget in Advance

Decide how much you're willing to spend on betting each month before you start. Think of it as your entertainment budget.

Stick to Your Time Limits

Decide in advance how long you'll play. Set an alarm, and when it goes off, stop and step away.

Don't Play When Drunk or Stressed

Avoid betting when you're drunk or emotionally low. Decisions made in those moments are rarely good ones.

Don't Chase Your Losses

Don't fall into the "one more win and I'll break even" trap. If you've hit your loss limit for the day, stop there.

Make Time for Family and Friends

Betting can never be a substitute for family or social relationships.

Tools at Your Disposal

Responsible Gaming Tools Provided by Crickex In

Using responsible gaming tools on Crickex In doesn't require you to apply to anyone — all of the tools below are accessible directly from your account.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, you'll be automatically logged out and receive a reminder.

Cooling-Off Break

Need a breather? You can self-suspend your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.

Self-Exclusion

You can fully exclude yourself from Crickex In for anywhere between 6 months and 5 years. Your account cannot be reactivated while a self-exclusion is in effect.

Betting History & Analytics

View your total bets and a summary of your wins and losses at any time. Use this information to better understand your spending habits.

Expert Support

If betting is causing you concern, Crickex In's trained support team is available in Bangla and can guide you toward professional help when needed.

Warning Signs

Recognise the Signs of Problem Betting

It's not always easy to tell when betting has crossed the line from entertainment to a problem. Watch out for the following signs:

Chasing losses by placing more bets to recover what you've lost.

You are lying to family or friends about your betting.

Taking out loans or dipping into savings to fund your betting.

Wanting to stop but finding you can't.

Feeling restless or irritable when you're not betting.

Finding it hard to concentrate at work or studies.

You are cutting back on family or social time to spend more time betting.

Even after a big win, you can't stop — you keep betting.

          If you notice one or more of these signs: This isn't a sign of weakness — it's a sign of self-awareness. Contact Crickex In support or activate self-exclusion today.
        

Check Yourself

Did you spend more than your betting budget last month?

Are you hiding your betting activity from family or people close to you?

Have you ever placed bigger bets after a loss, trying to win back what you lost?

Are you losing sleep or struggling to focus at work because you can't stop thinking about betting?

Have you ever been unable to pay a bill or meet a financial obligation because of betting?

Result: If you answered "yes" to two or more of these questions, it may be time to take stock. Reach out to Crickex In's support team — in complete confidence, with no judgment.

Detailed Tools

How Do I Set a Limit?

Setting limits on Crickex In is straightforward. Once you're logged in:

Set a Deposit Limit

Account Settings → Responsible Gaming → Deposit Limit. Choose daily, weekly, or monthly — whichever works for you.

Limit Your Session Time

Set a daily limit on how long you spend online. You'll receive a notification when your time is up.

Take a Cooling-Off Break

If you need a short break, take a timeout of 24 hours up to 30 days. You'll be logged out as soon as it takes effect.

Activate Self-Exclusion

For a longer break, choose a self-exclusion period of 6 months to 5 years. This can only be lifted by contacting support directly.

Support

Asking for Help Is Not a Weakness

Problem gambling is a mental health issue — no different from any other form of emotional distress. Overcoming it alone may not always be possible. Asking for help is an act of courage.

If you're experiencing issues on Crickex In, reach out directly via live chat or email. Our trained support team will handle the matter with complete confidentiality and, where needed, can point you toward professional help.

Contact Channels

Live Chat Support

24/7 — Instant Response in Bangla

[email protected]

Account Settings

Child Protection

Crickex In's Protection of Minors

Strict Age Verification

Age verification is carried out at the time of registration on Crickex In. No one under the age of 18 can open an account under any circumstances.

Keep Your Account Password Secure

If there are minors at home, keep your Crickex In account locked. Please do not share your password with anyone.

Suspicious Account Investigation

Crickex In automatically reviews any account showing suspicious activity. Accounts found to belong to minors are closed immediately.

Reporting Option

If you suspect a minor is using the platform, contact support immediately.

FAQs

The minimum bet amount on Crickex In depends on the game or event you're betting on. For Sports Betting, the minimum bet typically starts from ৳10. Minimum stakes on Live Casino tables may vary — generally between ৳20 and ৳50. For slots, the minimum amount per spin can be as low as ৳1 on some games. One important thing to keep in mind: a low bet doesn't mean a safe bet if you keep placing them repeatedly. For responsible play, our advice is to set an overall budget and divide it into smaller bets so you can enjoy more entertainment for longer.

Your complete betting and transaction history is stored within your account on Crickex In. After logging in, go to the "My Account" option. From there, click on the "Bet History" tab to view a date-wise list of all your bets — including which events you wagered on, the outcomes, and how much BDT you won or lost. To view your transaction history (deposits and withdrawals), navigate to the "Transaction History" tab. You can filter the records by specifying a date range. It is advisable to review this information regularly for responsible gaming — doing so will help you stay aware of your spending patterns.